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5th Floor, Hilite Business Park Calicut.
Email Us
info@easystudyonline.com
Call Us
+91 9447989876

How Can We Help You?

Find answers to your questions, browse through our help categories, or contact our support team for assistance.

Getting Started

Everything you need to know to begin your learning journey with Easystudy.

  • How to create an account
  • Browsing available courses
  • Understanding course requirements
  • Enrollment process guide

Payments & Billing

Information about course fees, payment methods, and billing procedures.

  • Payment methods accepted
  • Understanding course fees
  • Refund policy and process
  • Payment installment options

Course Access

Learn how to access your courses, materials, and online resources.

  • Logging into your account
  • Accessing course materials
  • Downloading study resources
  • Technical requirements

Certificates & Exams

Information about examinations, assignments, and certificate issuance.

  • Examination schedules
  • Assignment submission
  • Certificate requirements
  • Result declaration process

University Partners

Details about our partner universities and their programs.

  • List of partner universities
  • University accreditation info
  • Program recognition
  • Transfer credits

Technical Support

Get help with technical issues and platform navigation.

  • Login troubleshooting
  • Browser compatibility
  • Video playback issues
  • Mobile app support

Frequently Asked Questions

How do I enroll in a course?
To enroll in a course, first create an account or log in to your existing account. Browse through our course catalog, select the course you're interested in, and click on "Apply Online" or "Enroll Now". Follow the registration process, provide the required information, and complete the payment to confirm your enrollment.
What payment methods do you accept?
We accept multiple payment methods including credit/debit cards, net banking, UPI, and digital wallets. Payment plans and installment options may be available for certain courses. All transactions are processed through secure payment gateways to ensure the safety of your financial information.
Can I get a refund if I withdraw from a course?
Our refund policy varies by course and university partnership. Generally, refunds are available within a specified timeframe from enrollment, subject to deduction of administrative fees. Refunds are not provided after course completion or in cases of academic misconduct. Please refer to the specific refund terms provided during enrollment or contact our support team for details.
How long do I have access to course materials?
Access duration depends on the specific course and program. Typically, you'll have access throughout the course duration plus an additional period for revision. For degree programs, access may extend until course completion. Specific access periods are mentioned in the course details and enrollment agreement.
Are the certificates recognized?
Yes, all certificates are issued by our partner universities and are recognized according to their accreditation status. The recognition and validity of certificates depend on the issuing university. Most of our partner universities are UGC-recognized or approved by relevant educational authorities. For specific recognition queries, please check the university's accreditation details.
What are the technical requirements for online courses?
You'll need a stable internet connection, a modern web browser (Chrome, Firefox, Safari, or Edge), and a device (computer, tablet, or smartphone). For video lectures, we recommend a minimum internet speed of 2 Mbps. Some courses may require specific software, which will be mentioned in the course requirements.
How do I submit assignments and take exams?
Assignments can be submitted through your course dashboard. Simply navigate to the assignments section, upload your completed work in the specified format, and submit before the deadline. Exams may be conducted online through our platform or at designated examination centers, depending on the course and university requirements. You'll receive detailed instructions well in advance.
Can I change my course after enrollment?
Course changes may be possible within a limited timeframe after enrollment, subject to availability and approval. Additional fees may apply, and the request must be made before specific deadlines. Please contact our support team immediately if you wish to change your course. Note that some courses or universities may not allow course transfers.

Still Need Help?

Our support team is here to assist you. Reach out to us through any of the following channels.

Call Us

+91 9645112311

Mon-Sat: 9AM - 6PM

Email Us

info@easystudyonline.com

Response within 24 hours

Visit Us

5th Floor, Hilite Business Park

Calicut, Kerala

Get In Touch

5th Floor, Hilite Business Park Calicut.

+91 9447989876

info@easystudyonline.com

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